“Era Tech” is committed to respecting your privacy and protecting your personal information. This policy applies to all data we collect from users of our website and application. By using our e-commerce store or application, you agree to the practices described in this policy.
1. Information Collection:
We collect the following information:
- Personal Information: Such as name, email address, phone number, and shipping address when you register or complete a purchase.
- Technical Information: Such as IP address, browser type, and browsing history.
- Payment Information: Such as credit card details or other payment methods, which are processed through secure payment gateways.
- Optional Information: Such as product reviews, ratings, and support content.
2. Use of Information:
We use the information we collect for the following purposes:
- To process orders and complete purchases.
- To improve our services and provide personalized user experiences.
- To communicate with you regarding orders, offers, and services.
- To comply with legal and regulatory requirements.
- To enhance the security and protection of our site and application.
3. Information Sharing:
We may share your personal information with:
- Service Providers: Such as shipping companies and payment processors.
- Legal Authorities: If required by law or to protect our rights.
- Business Partners: For limited marketing or other commercial purposes, with your prior consent.
4. Information Protection:
We are committed to taking appropriate measures to protect your data from unauthorized access, alteration, or disclosure. We use encryption and advanced security solutions to ensure your information is safeguarded.
5. Cookies:
We use cookies to enhance your experience and personalize the content we provide. You can control cookie settings through your browser settings.
6. User Rights:
You have rights regarding your personal data, including:
- Accessing the data we hold about you.
- Requesting modification or deletion of your personal data.
- Objecting to the processing of your data for specific purposes.
7. Changes to the Privacy Policy:
We may update this policy from time to time. We will notify you of any significant changes by posting a notice on our website or application.
8. Contact Us:
If you have any questions or requests regarding this Privacy Policy, you can contact us via email at [info@eratech.ae] or by phone at [+971 52223 7815].